ShowGrounds maintains a set of “System” reports that are our core reports that all customers use with the system.

We are often making small (or large) changes to these reports. Unlike other parts of the system reports can be upgraded without us releasing a new version of the software. For the most part this is totally automated and transparent to you.

From time-to-time however we might make a small change to a report JUST for you or to fix a small problem urgently.

In this case it is always possible to update your reports manually whenever you need to.

First, you must have a working internet connection. Here are the steps.

  1. Open “Reports” on your palette
  2. Quick Action MenuUnder “Quick Actions” menu select “Update System Reports From Web Service”

That’s it. All update reports should be downloaded to your system.